When Thai-language is the right call (and when it isn't)
For purely domestic Thai use — Thai employer, Thai government license, Thai professional registration — the Thai-language certificate is faster, cheaper, and exactly what the receiver expects. For anything that will touch a foreign authority, the English PCC + MFA chain is mandatory; trying to upgrade a Thai-language certificate later costs almost the same as ordering the English version originally.
Our intake call always asks: 'Where will this document end up?' If the answer is anywhere outside Thailand, we recommend the English PCC from the start. If the answer is a Thai employer or Thai license, the Thai-language certificate is the right product.
Corporate onboarding programs
We run monthly batch programs for Thai banks, insurance companies, and multinationals' Thai entities. The model: HR sends us a roster of new hires; we send a fingerprinting team to your office on a scheduled day; certificates are returned in 7-10 working days with HR-portal-ready PDFs. Pricing is per-batch, with volume discounts starting at 10 employees per month. Annual master agreements available for companies onboarding 50+ employees per year.
Police Clearance vs Criminal Record Check: what is the difference and which do you need?
The two products are frequently confused but serve different purposes. A Police Clearance Certificate (PCC) is a one-page document stating either that the applicant has no criminal record or that records exist; it does not detail the records. A Criminal Record Check (CRC) returns a comprehensive multi-page extract showing every arrest, prosecution, court appearance and conviction or acquittal on file. Immigration authorities (USCIS, UKVI, IRCC) almost always require the PCC. Defence and intelligence employers, professional licensing boards (Thai Medical Council, Lawyers Council of Thailand, Securities and Exchange Commission), and certain investor-visa programmes (notably Australia's Significant Investor Visa, Portugal's Golden Visa) require the CRC. Adoption authorities sometimes require both. We help clients confirm which product the requesting authority actually needs before the THB 1,500–8,500 spend is committed.
How the cross-province lookup works behind the scenes
Unlike many countries which maintain a single national criminal database, Thailand historically kept provincial records that were only unified into the Criminal Records Division's CRIMES database in 2011. Cases prior to 2011 still require manual cross-reference with the originating provincial court's archive, which is why the CRC takes longer than the PCC. The division also runs three parallel searches: fingerprint-based (the most reliable), name-and-date-of-birth based (catches name changes from marriage), and national-ID based (catches false-identity cases). The final report is signed by a Police Colonel-rank officer and embossed with the divisional seal. We attach a certified English translation prepared by our in-house Ministry of Justice-listed translators so the document is admissible in any English-speaking jurisdiction without further translation.
Data privacy: how we handle sensitive criminal-history reports
Criminal-history data is classified as sensitive personal data under section 26 of Thailand's Personal Data Protection Act B.E. 2562 (2019), with criminal penalties of up to 1 year imprisonment and THB 1 million fine for mishandling. Our service is built around PDPA compliance: client uploads use TLS 1.3 encrypted forms, internal storage uses AES-256 at rest, access is restricted to the case manager and signing notary only, and all files are destroyed 90 days after delivery unless the client explicitly opts in to retention. We never share or aggregate criminal-history data, and we publish an annual PDPA transparency report on the firm's website.
